Help Center

Product Info

Need help with your kit?

If you’ve got a question about your order or kit, email us at help@thewoobles.com or text us at 838-WOO-BLES (838-966-2537) with the below details:

  • Your order number
  • The name of your Wooble
  • Details of the issue
  • A photo of your receipt if you bought it elsewhere, or a photo of your kit if you got it as a gift

Can complete beginners do your kits?

You bet – over 500,000 people have learned crochet with The Woobles, and you can be next! In fact, our beginner kits are made for 100% complete beginners. Here’s some of the wee woobly things we do make it easy for you to learn: 

  • Pre-started piece — so you can get right to the fun part
  • 4mm crochet hook — with comfy, easy-to-hold handle
  • Colorful stitch markers — to keep you on track
  • Step-by-step guide — with up-close video tutorials
  • Tapestry needle — to stitch your bits
  • Stuffing and 10mm safety eyes — to bring your Wooble to life
  • Pattern as a PDF digital download — for your easy reference once you become cro-ficient 😉
  • Unlimited support — over email and SMS.  Rather get help from fellow crochet beginners? Ask away in our Facebook group instead.

Plus, our unique Easy Peasy Yarn™ is made from 75% cotton and 25% nylon. This snag-free, soft-as-Jojo-the-Bunny material makes it simple to see your stitches without squinting, so the learning process is frustration-free.

I’m a complete beginner. Which kit is the best one to start with?

Pierre the Penguin is quite the popular Wooble, but really all of our beginner kits are made for beginners! Don’t believe us? Check out what other beginners have been up to in our Facebook community.

Do I need a hook to crochet?

Yep! Please remember to select the “With crochet hook” option when you checkout.

What comes with a kit?

Each kit comes with enough materials to make one Wooble:

  • Step-by-step video tutorials that teach you how to crochet your Wooble
  • Yarn that’s been pre-started so you can jump into learning the basic stitches
  • Stuffing
  • Tapestry needle
  • Stitch markers
  • 10mm safety eyes
  • 4mm crochet hook (for an extra charge)
  • Pattern as a PDF digital download

You’ll also receive unlimited support over email and SMS.

What is the yarn in your kits made of?

Our custom-made Easy Peasy Yarn™ is 75% cotton and 25% nylon. We call it Easy Peasy Yarn™ because it makes it easy peasy to learn crochet with.

How long does a beginner kit take?

Everyone crochets at a different speed. We’ve heard from complete beginners that our beginner kits take anywhere between 3-8 hours.

Can kids do your kits?

It’s the answer we all dread – it depends. Our kits are made for kids 12+. Some factors that affect how easily a child can learn how to crochet are: how much they dabble in arts and crafts already, how much hand eye coordination they have, and how well they can learn physical skills from either video or photo + written content.

Can lefties do your kits?

Yup! Every beginner kit comes with both right- and left-handed step-by-step guides, plus all of our tutorial videos are available for both righties and lefties.

Can I buy your kits in-person at stores?

Yup, you can buy select Woobles beginner crochet kits in-person at stores throughout the US. Check out our list of stockists. 

If you’d like to be able to snag a Wooble at your favorite local store, ask them to check out our wholesale page or contact us at wholesale@thewoobles.com.

I’m giving a kit as a gift. Will my giftee have access to the pattern and tutorials?

Yep! The instructions to get to the pattern and tutorials will be on the back of the card that comes with their kit. No need to forward any emails 😊

Can I buy the pattern by itself?

We no longer sell patterns because we wanted to focus on the end-to-end experience though you’ll still be able to access patterns through our book, Crochet Amigurumi for Every Occasion. You can order it directly from Amazon.

Can I buy extra yarn or eyes for your collab kits?

At the moment, these are only available as part of the kits.

What languages are the kits available in?

Right now, our tutorials are only available in English.

How can I get notified when a sold-out item is back in stock?

To be the first to hear about restocks of your favorite Woobles, go to its product page and click the ‘TELL ME WHEN IT’S BACK‘ button. This lets us know you’re interested and guarantees you’ll be one of the first to know when it’s available again. Plus, the more people who sign up for the waitlist, the more likely it is we’ll restock that kit.

Can I sell finished items made from your patterns?

Only in small quantities and only if you give pattern credit to The Woobles. You must also use your own photos to sell your work.

Can you include a gift message?

We love seeing the gift of Woobles being shared, but we don’t have gift messages at this time. But don’t worry, your giftee won’t know how much you spent since we also don’t have prices on our packaging.

Do you have Gift Cards?

Yup, we do! Check out our digital gift cards here.

Do you offer a bulk discount?

We’re happy to offer a discount on orders of 10+ kits. E-mail us at bulk@thewoobles.com to learn more.

Do you offer wholesale?

Yup, you can place a wholesale order with us through Faire. Looking to place an order of more than 3,600 kits? Email wholesale@thewoobles.com.

I’m an influencer and would like to collaborate, what can I do?

Fill out this survey, and one of our social media Wooblers will reach out when there’s an opportunity to partner on an upcoming campaign.